Built on bedrock trust and proven plumbing mastery.
Founded by Mike and Sandy Crosby in 2003, Crosby Plumbing was built on a foundation of honest craftsmanship, service and repair expertise, with multi-generational dedication to our community.
Today, that legacy continues as a proudly woman-owned family business guided by Mike's daughters, Jessica Schultz and Jen Von Tersch, alongside co-owner and son-in-law Dustin Schultz. Together, they combine decades of field-tested trade experience with modern technology to deliver dependable septic, underground piping, and service plumbing.
Generational Trade
Decades of plumbing expertise passed down through our family, ensuring every repair meets our high standards.
Code Compliance
Deep knowledge of local plumbing codes and municipal regulations for safe, long-lasting plumbing systems.
Transparent Pricing
Honest, upfront quotes with no hidden fees, reflecting our commitment to community trust since 2003.
Serving the Kansas City area
Family Leadership & Generational Trust
Crosby Plumbing was built around the kitchen table in 2003. Today, the second generation actively leads every service call, ensuring that honest trade work, personal accountability, and neighbor-first service remain our foundation.
Mike Crosby
Founder & Master Plumbing Visionary
"A plumber's word and their pipe joints have to hold under real pressure. Treat every home like your mother's, do the hard underground work right the first time, and you will never need a sales pitch."
Craftsmanship Without Shortcuts
When Mike founded Crosby Plumbing in 2003 with a single work truck, he established a strict standard: clear diagnostics, zero inflated charges, and underground plumbing systems built for generational longevity.
Community Service as a Duty
Mike believes plumbing is essential to community health infrastructure. He taught his family that reliable clean water, proper drainage, and safe septic systems are fundamental rights for every local family.
The Generational Hand-Off
Having instilled technical excellence and genuine care in his daughters and son-in-law, Mike transitioned ownership knowing his bedrock values would guide the company into its next chapter.
The Next Generation of Ownership
Direct, hands-on leadership from the people whose family name is on every truck, contract, and guarantee.
Jessica Schultz
Co-Owner & Director of Operations
Jessica directs Crosby Plumbing's compliance and technology. She brings modern management precision while preserving the personal touch and integrity her father built the company upon in 2003.
Jen Von Tersch
Co-Owner & Business Administration
Jen oversees daily dispatch and customer communication. Her leadership fosters a welcoming environment for homeowners navigating stressful plumbing and septic challenges.
Dustin Schultz
Co-Owner & Field Operations Director
Dustin leads field teams across complex sewer excavations, septic diagnostics, and residential service plumbing. Working side-by-side with technicians, he enforces Crosby Plumbing's uncompromising standards for excellent craftsmanship.
Waylon
Official Shop Dog & Morale Officer
Waylon is our Crosby Plumbing mascot! He loves to join team meetings and lend a helping paw when he can.In his spare time, Waylon enjoys walks and fetching his frisbee.
Proudly Woman-Owned & Setting New Industry Standards
Under the co-ownership of Jessica and Jen alongside Dustin, Crosby Plumbing stands as a proud woman-owned plumbing enterprise in a sector often known for transparent pricing and personal service. We combine rigorous underground mechanical capability with clear, empathetic customer communication.
Experience Personal Family Service On Every Call
Whether you need emergency pipe restoration, septic tank maintenance, or precision underground diagnostics, you are speaking directly to our family-owned team.